Frequently Asked Questions
Everything you need to know about bringing the authentic flavors of India to your kitchen.
How do you ensure the freshness of your food products?
We source our products directly from reputable manufacturers in India and maintain strict temperature-controlled storage. Each item is checked for its expiration date before being packed for shipment.
What are your shipping rates and delivery times?
We offer flat-rate shipping across the country. Standard delivery typically takes 3-5 business days, while express options are available at checkout for those who need their spices and snacks sooner.
Do you offer international shipping?
Currently, Tales of India ships within the domestic region only. We are working on expanding our logistics to bring our curated Indian selection to international customers soon.
What is your return policy for perishable items?
Due to food safety regulations, we cannot accept returns on perishable food items. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full refund or replacement.
Are your products authentic and sourced from India?
Yes, 100%. We pride ourselves on sourcing genuine brands and artisanal products directly from various regions across India to ensure you get the most authentic taste experience.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout.