Returns & Exchanges

At Tales of India, we strive to ensure your authentic pantry staples arrive in perfect condition, though due to the perishable nature of food products, returns are typically limited to damaged or incorrect items. If your order isn't quite right, we are committed to making it right through a swift exchange or refund process.

Return Process

• 1.
  Report the Issue

  Contact our customer support team within 48 hours of delivery if you receive damaged, expired, or incorrect food items.

• 2.
  Provide Documentation

  Email us clear photographs of the product packaging and the shipping label to help us verify the quality concern.

• 3.
  Verification Process

  Our quality assurance team will review your request within 2 business days to determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will either dispatch a fresh replacement at no extra cost or issue a full refund to your original payment method.